Terms of Service

By accessing or using the It's A Clean Day website or requesting a quote, scheduling, or receiving cleaning services from us, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use the website or our services.

These terms apply to all visitors, prospective customers, and current customers located in Pinellas County, Hillsborough County, Hernando County, Pasco County, and Sarasota County and anywhere else we operate.

It's A Clean Day provides commercial and residential cleaning services. Our standard cleaning visits include the following:

• Dusting -furniture, desks, the top of computers, any cobwebs on walls within reach, and fans that can be safely reached.
• Bathrooms -showers and tubs, sinks, counters, mirrors, and toilets.
• Floors -vacuuming and mopping throughout the serviced areas.
• Kitchen -counters, sinks, microwaves, stove tops, kitchen tables, toaster trays, the outside of toasters, the outside of refrigerators, the outside of ovens, and sinks.
• Window sills.
• All trash -collected and removed from the property.

The specific scope of work for each engagement is confirmed in writing, by phone, by text, or by email before service begins. Any description of services on the website is general in nature and does not override the agreed scope for your individual job.

The following items are not part of our standard visit but can be added to a job by request and may be subject to an additional charge:

• Ovens (interior cleaning)
• Inside refrigerators
• Light fixtures
• Lawn furniture

Please request extras when booking so we can plan the time and supplies needed and confirm pricing before the visit.

To keep our work safe, consistent, and fairly priced, the following are outside the scope of our services and will not be performed:

• Windows
• Laundry
• Ironing
• Carpet cleaning
• Hanging pictures
• Walls

We reserve the right to decline or reschedule a job for any lawful reason, including safety concerns, conditions outside our standard scope, or scheduling conflicts. We will notify you as soon as practical if this happens.

Quotes and estimates provided through the website, by phone, or by text are good-faith approximations based on the information you give us. Final pricing may change if the scope of work differs from what was originally described, if additional time or supplies are required, or if conditions at the property require extra attention.

We will communicate any change to an agreed price before completing the additional work whenever possible. You are not obligated to accept a revised price, and you may cancel the remaining work without penalty for services not yet performed.

Appointments are scheduled by mutual agreement. We ask for as much notice as possible if you need to reschedule or cancel. Cancellations made with less than 24 hours’ notice may, at our discretion, be subject to a fee equal to a portion of the scheduled visit.

If we are unable to keep an appointment for any reason, we will work with you to reschedule at the earliest convenient time and will not charge for a visit we did not perform.

Payment is due upon completion of each cleaning visit unless other terms have been agreed in writing. We accept payment methods communicated to you at the time of booking. Overdue amounts may be subject to additional charges and may affect future scheduling.

To help us deliver safe, high-quality service, you agree to:

• Provide accurate information about the property and the work you want done.
• Disclose any conditions that could affect safety, including pets, hazards, fragile items, or areas that require special care.
• Make sure we have reasonable access to the property at the scheduled time.
• Secure or remove valuables, sensitive documents, and items of significant personal or monetary value before we arrive.

It's A Clean Day takes care to deliver quality work, but our liability for any single cleaning visit is limited to the amount you paid for that visit. We are not responsible for indirect, incidental, or consequential damages, or for damage to items that were not disclosed to us, were inherently fragile, or were not reasonably secured before service began.

Any claim arising from a cleaning visit must be reported to us within 48 hours of the visit so we can inspect and resolve it promptly.

You agree to use the website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the website. You may not misuse the website by introducing viruses, attempting to gain unauthorized access, scraping content, or using automated tools to submit forms at scale.

The website and all of its content, including text, graphics, logos, and images, are owned by It's A Clean Day or its licensors and are protected by copyright and trademark law. You may not copy, reproduce, or redistribute any part of the website without our written permission.

The website may contain links to websites or services operated by third parties. We do not control and are not responsible for the content, policies, or practices of those third parties. You use any third-party site or service at your own risk.

We may update these Terms of Service from time to time. We encourage you to review this page periodically. Your continued use of the website or our services after a change means you accept the updated terms.